SMS Terms & Conditions
Last updated: February 2025
Program Description
OrderNAV provides automated text message notifications to keep you informed about your order status. By opting in, you agree to receive recurring automated text messages from OrderNAV at the mobile number you provide.
Types of Messages
You may receive text messages related to:
- Order status updates (e.g., when your order is ready for pickup)
- Proof review notifications and reminders
- Important updates about your active orders
Message Frequency
Message frequency varies based on your order activity. You will typically receive messages only when there is an update related to your orders. We will not send marketing or promotional messages.
Costs
Message and data rates may apply depending on your mobile carrier and plan. OrderNAV does not charge for text messages, but your carrier's standard messaging rates apply.
How to Opt Out
You can stop receiving text messages at any time by:
- Replying STOP to any text message you receive from us
- Using the unsubscribe link provided in your confirmation message
- Visiting our text notification signup page
- Using our SMS opt-out page to unsubscribe
After opting out, you will receive one final confirmation message. You will not receive any further messages unless you re-subscribe.
Help
For assistance, reply HELP to any text message you receive from us, or contact us directly.
Privacy
We respect your privacy. Your phone number will only be used to send you order-related notifications as described above. We will not sell, rent, or share your phone number with third parties for marketing purposes.
Consent
Consent to receive text messages is not a condition of purchase. You may purchase goods and services from us without opting in to text notifications.
Supported Carriers
Text notifications are supported on most major US carriers. Carriers are not liable for delayed or undelivered messages.